Personal Data Protection

Protection of personal data

In accordance with the Data Protection Act n ° 78-17 of January 6, 1978 as amended and the General Regulations on the Protection of Personal Data (hereinafter “RGPD”) n ° 2016/679 / EU of April 27, 2016, PATISSERIE E.LADUREE , as data controller, guarantees respect for the privacy of Site Users.

The User, a natural person, is informed that the information he communicates through the Site on the basis of either pre-contractual measures or the execution of a contract for the purposes of customer relationship management , or the legitimate interest pursued by PATISSERIE E.LADUREE in order to be able to respond to its requests, are intended for the authorized services of PATISSERIE E.LADUREE and their subcontractors.

While viewing the Site or accessing PATISSERIE E.LADUREE's online services , the User may be asked to voluntarily communicate certain personal data (name, first name, company, email, email, telephone number, identifiers). The collection forms on the Site specify in particular the purpose, the recipients, the retention period and the mandatory or optional nature of the data requested by an asterisk.

The personal data collected and processed on the Site are protected by appropriate technical and organizational measures in order to guarantee a level of security adapted to the risk.

The User of the Site is informed that he has a right of access, rectification, deletion, limitation, portability ( when applicable) and opposition to data concerning him. The User can exercise these rights by contacting PATISSERIE E.LADUREE's DPO service at contact@laduree.in.

The User also has the right to lodge a complaint with the CNIL.

In addition, each e-mail sent by PATISSERIE E.LADUREE indicates how to stop receiving it.

Site Users are required to comply with the provisions of the Data Protection Act and the GDPR, in particular by refraining from any collection or misuse of the personal data to which they access.

RH - Candidature

By submitting your CV, you have not applied for a specific job.

The information collected by LADUREE, as data controller, is subject to computer processing for the management of your application. The recipients of your data are the authorized services of LADUREE and its subcontractors for the management of your request.

In accordance with the law "Informatique et Libertés" of January 6, 1978 as amended and the General Data Protection Regulation of April 27, 2016, you have the right to access, rectify, delete, limit, portability ( when applicable) and opposition to information that concerns you. You can exercise these rights by contacting LADUREE's DPO Department at contact@laduree.in.

Storage of your personal data

The websites and personal data collected about you are stored on a server located in France. In some cases, your personal data collected as part of the Customer Information Program may also be stored manually in our stores.

We may transmit your personal data to other companies in the Ladurée group.

Newsletter preferences

You can subscribe to our newsletters at any time, or unsubscribe, and change the nature of the newsletters you wish to receive.

Security

All the information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet or mobile networks is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted over the Sites or over mobile networks; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access.

We recommend the following security measures to improve online security:

  • Do not share your passwords with anyone.
  • When creating a password, do not use dictionary words, your name, your email address or any other personal data that can easily be obtained. Change your password frequently.
  • Avoid using the same password for several online accounts.
Your rights

You can:

  • Have access to your personal data;
  • Update and correct your personal data at any time;
  • Request that any errors concerning you be corrected;
  • Request that your personal data be deleted from our database;
  • Ask us that your personal data is not used for commercial purposes;
  • Unsubscribe from commercial communications such as newsletters.

The User can exercise these rights by contacting PATISSERIE E.LADUREE's DPO service at contact@laduree.in.

Contacts

You can:

  • Have access to your personal data;
  • Update and correct your personal data at any time;
  • Request that any errors concerning you be corrected;
  • Request that your personal data be deleted from our database;
  • Ask us that your personal data is not used for commercial purposes;
  • Unsubscribe from commercial communications such as newsletters.

You can contact us at this address: contact@laduree.in or via our online form accessible here.